Privacy Policy
Last updated: August 2026
About us
MACS&Co is the trading name of MACS & Co Limited, an independent creative technology studio based in the United Kingdom.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or work with us.
Information we collect
We may collect personal information when you:
- contact us through our website;
- email or communicate with us directly;
- enquire about our services;
- become or work with us as a client, supplier or collaborator; or
- interact with our website.
This may include your name, company, job title, email address, telephone number, information contained in correspondence and any other information you choose to provide.
We may also collect limited technical information about use of our website, such as browser or device information and website usage data, where applicable.
How we use your information
We use personal information to:
- respond to enquiries and communicate with you;
- discuss, provide and manage our services;
- manage relationships with clients, suppliers and collaborators;
- prepare proposals, agreements and invoices;
- operate, maintain and improve our website and services;
- meet our legal, regulatory and accounting obligations; and
- protect our business, systems and users.
Where we send marketing communications, we will do so only where permitted by applicable law and you can ask us to stop at any time.
Our lawful basis
Depending on the circumstances, we process personal information because:
- it is necessary to take steps before entering into, or to perform, a contract;
- it is necessary to meet a legal obligation;
- we have a legitimate business interest in communicating with clients, prospective clients, suppliers and collaborators and operating and improving our business; or
- you have given us consent.
Where we rely on consent, you can withdraw it at any time.
Sharing your information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business and website, such as website hosting, email, cloud, accounting and other technology providers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
Where suppliers process information outside the UK, we take appropriate steps to ensure personal information receives the protection required by applicable data protection law.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting or contractual requirements.
Retention periods therefore vary depending on the type of information and our relationship with you.
Your rights
Under UK data protection law, depending on the circumstances, you may have rights to:
- access personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete information;
- restrict or object to certain processing;
- receive certain information in a portable format; and
- withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Cookies
Our website may use cookies and similar technologies. You can find more information about these and the choices available to you in our Cookie Policy.
Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss.
Changes to this policy
We may update this Privacy Policy occasionally to reflect changes to our website, services or legal obligations. The latest version will always be published on this website.
Contact us
For questions about this Privacy Policy or how we handle personal information, contact:
MACS & Co Limited
Email: privacy@macsandco.uk
Registered office: 71 – 75 Shelton Street, Covent Garden, London WC2H